Troubleshoot Your Smartphone: Fix the Most Common Cell Phone Problems

Is your smartphone acting up again and you’re experiencing issues? Here’s a complete list of ways to troubleshoot and fix the most common cell phone problems.

Did you know that 96% of Americans own a cellphone? Out of this 96%, 81% of Americans own a smartphone.

Phones are a great way to communicate with your friends and family. They are also great for playing games, taking and saving photos, playing music, and even tracking your health and fitness. Although, like everything, phones can encounter problems and break.

If you’re having problems with your phone then keep reading to find out these common cell phone problems and how to fix them.

Help, My Phone Is Not Working

New and older phones can experience problems such as crashing, running slowly, or your phone not working at all. These are all problems that you might be able to fix yourself, without having to spend hundreds of dollars to try and fix it.

But what are the most common problems and how can you fix them?

Troubleshoot Your Smartphone

1. Phone or Apps Keep Crashing

You might encounter your phone or your apps crashing. This is a common problem among cell phone users and it occurs because there is a bug in your phone or because there’s a bug in the installed app. Your phone might also keep crashing if it is running out of storage space and memory.

If your apps keep crashing then you should close all the apps you aren’t currently using. You can also clear the app data from the App Manager which can be found in your settings.

Phones that keep crashing (instead of apps) are a little more serious and could suggest that something is wrong with your phone. Try removing the battery and let your phone rest for a few hours or a day, then see if it still crashes when you put it back together.

If your phone continues to crash, you might choose to download a troubleshooting and/or phone repair apps that can examine your phone and determine the reason why it keeps crashing. The final thing you can try is performing a factory reset on your phone. Before you do this, make sure you back up all your important files and information.

2. Battery Problems

Battery problems are common for phones which are older and have been used a lot. You might experience a shorter battery life, a slower charging battery, or charging failures. However, batteries that drain quickly are also experienced by newer models, such as iPhone X users.

The first thing you can do is close and delete any unnecessary apps. You can also find out which apps drain more of your battery by looking at your downloaded apps in settings. Another way you can address charging problems, such as slow charging, is by ensuring you have a compatible charger for your phone’s make and model.

If you’re concerned about your phone’s battery draining too fast then there a number of things you can do to save your battery life. For example, you can lower the screen’s brightness, enable your phone’s battery saving mode, turn off location and Bluetooth, and reduce the frequency of your app’s updates.

Have a look at this article for more information about solving iPhone X issues including how to prevent your battery from draining faster than usual.

3. Slow Responding Phone

It can be very frustrating if your phone is running slowly or not responding. Common causes of this problem include too many files on your phone, too many apps that you don’t need, and/or too many apps open that you aren’t using.

To solve this problem, you can shut down any apps that you don’t need. This will help to free up some memory on your phone and should ensure it runs faster. You might also want to look at your apps and delete anything that you don’t need or don’t use.

Alternatively, you might want to perform a factory reset. This will remove all the data currently stored on your phone and should help to ensure it responds quicker. However, make sure you back up your phone’s content before you do this. You might also choose to download a diagnostic app to help you examine your phone and work out what is causing your phone to run slowly.

4. Phone Is Getting Hot

Overheating is a common problem and is easy to identify, you will feel that your phone is getting hotter and hotter. Overheating is a common problem that occurs when you’ve been using your phone a lot.

Apps that use a lot of battery and storage can make your phone operate at a higher temperature. This, in turn, can affect your battery and other internal parts of your phone, so make sure you address this problem as soon as possible.

To avoid your phone overheating, don’t use your phone while it is charging and ensure you don’t use apps that use a lot of storage and memory (or try to cut your time on these apps down). If your phone keeps on overheating, despite the fact that you aren’t using it, then this could be a sign that it is a manufacturer defect and you should contact them.

5. Cracked Screen or Water Damage

Sometimes accidents happen and you drop your phone on the floor or in water. Often there is little you can do to fix this and it might mean that it needs to be fixed by a professional.

However, there are a number of ways you can try to prevent your phone’s screen from cracking or water damage. For example, invest in a screen protector and a phone case. You might also consider putting your phone in a water-tight bag if you’re going to be near water.

Follow Our Guide to Fix Your Cell Phone Problems

Technology is great, although you may encounter some problems. But don’t despair, there are many common cell phone problems that have simple fixes. Follow our guide of how to fix these common problems.

If you enjoyed reading this article, be sure to check out some of our other smartphone articles that cover everything from reviews to fixing cell phone issues.

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