Consumer Behavior is Shifting Business Models; How Industries Are Adapting

Breakthroughs in digital technology continue to transform and shape how, why and where consumers shop. Increasingly, they favor conducting commerce that does not require a human touchpoint. Practically every industry is spawning digital marketplaces – think Amazon, eBay, Etsy and Uber. The disruptions they trigger are fundamentally changing the industries themselves and the organizations within them. The […]

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