If Conversational Chatbots Want to Take Off, They Need to Act Like Robots

Getting people to love the idea of talking to computers instead of people is proving more difficult than we thought. Two decades after a generation of young internet users logged in to AOL Instant Messenger to talk (sorta) with SmarterChild, chatbots haven’t made much real progress in the eyes of users. Even the one’s industry insiders love to […]

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